Size: Large
Type: Ocean
Style: Premium
Space: Very spacious
Service: Very attentive
A fascinating destination in her own right, Westerdam has won multiple Best Cruise Ship awards and features superb bar, entertainment and dining venues.
Westerdam, operated by Holland America Line, is a medium-sized ocean premium ship launched in 2004 and last refitted in 2025. It accommodates up to 1,964 guests across 984 cabins. Passengers can count on 817 crew members to assist them while on board.
This size of ship suits those who want onboard options without some of the drawbacks of big-ship cruising. Children are welcomed on board Westerdam.
There's seven restaurants and eating venues on board, with three complimentary venues and four available for a supplement. The ship also features seven bars and lounges.
With nine accommodation categories to choose from, Westerdam provides no shortage of choice. That includes inside and outside options, so you can prioritise the amenities and facilities that matter most to you.
A wonderful way to see Indonesia and Malaysia from Singapore. This was a special time, especially the tours on the many ports of call. Quite naturally one compares it with the best of my many previous cruises, and that`s when improvements spring to mind.
What was missing was the daytime activities and evening entertainments to stimulate the senses. Regular Holland America cruisers, of which there are many, insist that classical music and educational speakers were the norm before covid. If the latter had been in evidence, then a great cruise could have been an amazing one.
Our tours were expensive, and although some tour guides were exceptional, sadly some were very poor. Holland America does not ask for feedback, so presumably no opportunity to reward the best whilst eliminating the seriously bad.
Thank you Holland America, and in particular the majority of the service staff, who went out of their way to ensure our well being.
Some clear evidence of cost cutting. Standard cabins need bathroom refurbishment. Food was good, but trying to get it hot was a challenge. Staff always great but clearly overstretched in the main dining room, which was also poorly organised when we joined the ship which meant queuing for up to 20 minutes to get into dinner even though we had a reservation. Not acceptable that we couldn’t book excursions as they were all fully booked although we had excursion credit which we couldn’t use. They were charging silly money for short shuttle rides into town - sometimes $50 for two for a 10 minute ride (a taxi would be cheaper!).
Main complaint was dining room which they just need to get sorted - poor management. Deterioration sine we were on this ship in 2019.
Excellent value for money cruise on the Westerdam. Loved the live music every night at the BB Kings Blues Club. Would board another HAL ship in a heartbeat.
Thanks HAL!
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