Service were very good , our toilet was blocked got it fit in no time, ship may need a little update but still very good value, will go again.
Great time a few little problems,
But the staff
handled them very effectively.
A fabulous 5 night Christmas Markets trip to Hamburg and Brugges.
Cabin was roomy, food in buffet and dining room very good, although not fussed on the flexible dining.
Didn't use ships excursions, only their shuttle buses.
We thoroughly enjoyed this cruise. Although the ship isn’t new it is cosy and we found it easy to find our way around it. Our cabin was fine with everything we needed. Meals in the restaurant were excellent and the staff superb and so professional. Our cabin steward was friendly and again extremely professional. He kept our cabin immaculately clean. The entertainment in the theatre as well as the lectures we found to be very enjoyable. We didn’t take part in any quizzes or any other organises entertainment.
We took just one of the ship’s excursions and that was to Bayeux to view the tapestry. Our guide gave us lots of information about it’s history as well as telling us about the area. She took us round Bayeux itself including the beautiful cathedral and proved to be a really excellent guide.
We explored all the other ports independently and found them all interesting. We were fortunate to have lovely weather too.
Ventura is very dark, tired and old fashioned inside the ship. It’s also cold, particularly in Metropolis making it not an enjoyable place. Unfortunately this was the only quiet sophisticated bar, everywhere else was crowded and loud. The cabin was ok but so dated and drawer handles were loose and surfaces stained etc. All ports were lovely but Lisbon was so busy and I would much prefer one day there and an additional port elsewhere. Quiz entertainers were awful, no banter and quite into themselves rather than the passengers enjoying it. The Pursuit was particularly awful and cringeworthy. Comedians, guest speakers and dancers were excellent. Food was excellent. Waiting staff were amazing work so so hard! Unfortunately this wasn’t the ship for me due to being dark, cold and crowded.
Ship and service was fine but disappointed with the local services and facilities
The embarkation was very good - had to have our Covid test before we could board but then went smoother than previous times. Ventura was less than half full due to cancellations because we were not allowed to go to the USA - alternative islands were good. The wearing of masks on board was a bit of a bind at times but it meant that no-one caught Covid although two artists were put into isolation when they boarded. The ship was clean and the staff were wonderful. Excursions were well thought out and varied. Overall it was a lovely cruise.
Considering this is an older ship, the overall condition was good. Food needs some improvement. But enjoyable experiance.
It was our first one.
Minor negative point - the size and choice of the buffet - not up to modern standards or suitable for the number of passengers on a full ship. Food in tge buffet was good quality though.
Positives:
- Main dining rooms - good breakfast and good quality evening meals (although very UK-centric).
- Plenty of bars and lounges with lots of comfortable seating - despite the 3000+ passengers embarked you could always find somewhere to sit.
- Not an issue for us but good to see excellent access/mobility considerations.
- Deluxe balcony room was huge - and accommodated 3 adults perfectly. Yes the bathroom sink was a bit tired but everything was spotless and worked well. Beds (including sofa bed) very comfortable.
- Ship interior is in good condition throughout (compared to certain other "older" ships of other lines) - no evidence of wear and tear/age.
- Decent variety and quality of activities and entertainment.
- Reasonable drinks prices.
Overall - we enjoyed our time on Ventura, good value for money, and our daughter enjoyed her first cruise experience. We would be happy to book another Ventura cruise.
This cruise was all that I thought it would be and more
Absolutely loved it
Excellent crew and entertainment on board only spoiled by the hoards of rude taxi drivers hanging about outside all the ports. The destination although described as dream destinations were very disapointing