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Based on 151 reviews
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80
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15
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2
Reviews 2022-07-03 12:12:37
2022-07-03 12:12:37
We have had 4 cruises with P&O on various ships. All have been amazing and the best holidays we have every had. Although our carribean holiday was one day in Barbados and due to covid all other ports were stopped. P&O were fantastic, we had an 8 day transatlanic crossing back to Southampton. We look forward to rebooking this cruise in 2023. Highly recommended to all our friends, where we now have 6 friends who also enjoy cruising. Thank you
5
P&O Cruises Britannia
Reviews 2022-06-10 09:14:34
2022-06-10 09:14:34
The ship is amazing the staff make your holiday they do so much for you! The only thing that let the ship down was the food the paid restaurants were excellent but the dining restaurants was if they were cutting back on the food!!
4
P&O Cruises Britannia
Reviews Customer Review
Customer Review
This fourteen day cruise was to celebrate our 50th Wedding Anniversary, it visited Barbados,Curaçao, Aruba,Saint Vincent, Grenada, St Lucia, Dominica, Antigua, and Saint Martin Philipsburg. Every port had something amazing for us to enjoy, a Sea Aquarium that worked to help restore dying coral reefs, butterfly world, gold milll ruins and Indian cave paintings. We visited Stony Hill House on St Lucia and saw three acres of amazing plants, loads of the most beautiful orchids.Sadly we also saw the still unrepaired damage left by an earlier hurricane on Dominica. Another of our excursions was for a Steel Pan lesson, this was great fun and we managed a simple tune and celebrated with a Rum Punch on the way back to the ship. Our Anniversary was a wonderful celebration with our new cruise friends. Than you P&O
5
P&O Cruises Britannia
Reviews Customer Review
Customer Review
A fabulous cruise. The staff were incredibly helpful and thoughtful. We enjoyed the fact that it wasn’t full. The ship was spacious and immaculately clean.The buffet was excellent. We will travel again with P&O.
5
P&O Cruises Britannia
Reviews Customer Review
Customer Review
The entertainment was first class, the down side was that it was Freedom dinning which we didn’t know about until we got on board as it had been changed from set dinning times. The sail away was not as good as other cruise ships we have been on.
4
P&O Cruises Britannia
Reviews Customer Review
Customer Review
Fabulous ship and service was excellent, waiting and bar staff couldn't do enough. Entertainment was first class. Ship health protocol was exceptional. There is very little to fault, travelled on this ship twice previously and it just gets better. I would recommend the line the ship and the itinerary to new cruisers as well as seasoned cruisers. Looking forward to my jet venture
5
P&O Cruises Britannia
Reviews Customer Review
Customer Review
This was our 11th Cruise, 10 with P&O. There are a few issues with the "tiredness" of the ship - due for refit in 2 years, and sagging in places. Laundry served a bit of a wobbly with the wrong clothes delivered - but we sorted it out. Some standards were ignored, we watched as a guest, wearing only (small) swimming shorts, passed many staff in the buffet restaurant, padding his way to the counters, getting a tray of food, and out again without challenge. Excursions were reasonably priced, though some seemed to lack value and were quite unadventurous. We did the cable car and tobogganing in Madeira - excellent fun! In the Canaries we mainly just walked ashore and walked around, as we did in Lisbon on the way back. Lisbon Duty Free is cheaper than most in the region! The staff on Britannia were mainly as excellent as they have been, but new blood means there are a lot of newly trained staff. Oriental restaurant staff were excellent and went above and beyond as usual. Ship's officers were very good and highly visible, as well as approachable. Formal nights were well attended. Onboard treatments are very good but the prices are creeping higher and the hard sell for products after the treatment tends to put you off. Mainly there were just a lot of little things that spoiled the previous 5 stars, so 4/5, could do better.
4
P&O Cruises Britannia
Reviews Customer Review
Customer Review
Disappointed - poor customer service, lack of structure pre-flight no P&O management overseeing flight check-in. Pre-flight COVID-19 tests disorganised chaos. On arrival at ship, non-existent customer service, appalling lack of professional courtesy. Once sailing, restaurant service impeccable, enjoyable cruise. On return home, exchange of emails with CEO office, finally recognised issues impact on holiday. Nominal gesture eventually offered.
3
P&O Cruises Britannia
Reviews Customer Review
Customer Review
Really enjoyed my cruise to the Caribbean, but would've enjoyed it more if the service in the buffet hadn't have been so abysmal. More than once the person in front of me would get served, then the server would put down to tongs, turn his back then go and have a chat with his colleague.
4
P&O Cruises Britannia

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Britannia

Britannia

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