Reviews
![Just amazing]()
Auckland to Sydney with stop in Hobart, Tasmania.
Loved Westerdam and of course, the scenery was amazing - especially the 3 fjords.
Embarkation was impersonal with no one there to direct inexperienced cruisers to their cabin. Dis-embarkation was an exercise in how not to do it. With the Argentine soccer team due to parade from the airport, they should have brought departures forward, instead they ran an hour late. As we arrived at the airport just in time, we heard of another coach that left before us that was stuck. I suspect that quite a few people missed their flights.
Dining, food, beef superb, but by day five we recognised that they were perming ‘new’ dishes from essentially the same limited components; roast chicken with gnocchi doesn’t work. For the last three days things were a bit better. Service varied from OK to bad; two and a half hours for a three course dinner - forty five minutes for the first course to turn up. Lido service often missing, many helped themselves to juice etc.
Entertainment third rate except for the group that came aboard on the last night. The obstructed views in the theatre were terrible. Large pillars - two rows and from the back rows balcony’s cut off the top quarter of the screen.
By contrast the sights were great, though commentaries on board poor/inaudible. Excursions were overall quite good.
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![The Cruise Director and staff kept us feeling joyful, fulfilled, cared for, pampered, fed superbly, amused, and much more.]()
We are 3 seniors and we dared to explore through our exciting excursions. The service on the ship was second to none. The Cruise Director and staff made us feel welcome at every turn. They made us feel like we were the only ones they were serving. We have experienced some great cruises, but this was exceptional. It's not always about the destination. Sometimes, like this cruise, it was about what was happening on the ship. The various entertainment was outstanding. The food was excellent. There was nothing about this cruise that was shabby.
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![Holland America Alaskan Cruise]()
Excellent navigated cruise especially through Glacier Bay where we were given great information by local arrangers who came aboard . Also College fjoyd where we crept up slowly as close as we dare to see and hear the calving while the captain turned a full 360 degrees.
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![It had it all]()
New Zealand was a beautiful destination and Holland America made it a seemless holiday with great food, service and amenities.
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![Everything is extra]()
We didn't opt for the 'Have it all' package as we don't drink much and thought it expensive, especially for a 38 day trans-Pacific cruise!
But by the time you added up the cost of drinks, coffees, shore excursion discounts, speciality dining nights, wifi and gratuities that would have come with the package perhaps it was a false economy? All of these were stupidly expensive.
Gratuities for our cabin for the cruise was over $1000, added to our bill without prior knowledge (steep considering 18% gratuities was added to every drinks bill).
There were so many things that were charged extra throughout the ship. Yoga and spinning classes at $20, bridge visits, galley visits (over $100! I remember them being free), craft classes, several items on the menu every night as extras! People joked that they'd charge for toilet paper if they could.
The cruise ended up being so much more expensive than. Buyer beware.
Reviews
![A fabulous cruise]()
We went on the Koningsdam after our tour of Canada. The ship was beautiful and we saw so much wildlife life. It was absolutely fantastic
