We booked apprehensively as last minute unbelivably cheap deal. We are seasoned cruisers over 20 years but had not tried MSC purely down to poor reviews we had seen, but having had very poor experiences on both P&O and Princess recently we thought we'd give this a go, and we were not disappointed! This is a beautiful ship with a fabulous main promenade, its changing ceiling is quite something. The ship being half full was definitely a bonus, meaning no queues anywhere and (almost) no issue getting a seat in the bars. The MDR staff were entertaining & welcoming and the menu was varied and extensive. We have recently been on a so-called 'premium' ship where the food was so poor that we actually cancelled another upcoming holiday with them. However, the food on MSC was delicious & generous and including the buffet there was always food available. The only disappointment was the burgers - what has happened to ships burgers?
Our room was spacious enough, very modern, big balcony & how lovely to have a ketttle hurrah! We had room service breakfast m0st days or only £3.50 service charge. We paid for the easy drinks package & a few times we were tols we couldn't have a certain drink but they also found an alternative ie: ask for sparkling wine not prosecco!!
We paid to attend to the Cirque du Soleil type shows (15pp) which were well worth it, the performers were just amazing, I would highly recommend it. We don't do ship excursions, but the buses offered to take you to town in Bilbao & Le Havre were good value & there was no hanging about. My only criticism would be the Spa, thefacilities were cramped & I couldn't access the very small pools as there were no steps - swinging my legs over is not for me!! But I have to say we are now converts to MSC & look forward to sailng with her again.
Everything was good. Theatre Shows were excellent, but stoo short (35 minutes)
Dancing crew and service was really good
Excursions, bit too expensive
Drink package - Need for a lower price range package for Wine and Beer. As we do not take hard liquor We decided not to buy the Drink package
if anyone is travelling on an msc cruise please read the reviews as we will not be travelling with them again
Had fantastic time. Ship was spotlessly clean. Staff very helpfull. I would highly recommend MSC cruises
A brilliant cruise to the norwegian fjords. Could not fault it excellent ship and staff. Maybe more reasonable priced WiFi.
Excellent ship and crew (except reception desk) always polite and cheerful.
The experience was relaxing as less than 50% of maximum passengers were actually on board. Not sure what conditions would be like if all cabins were booked? Pre cruise requirements for COVID seemed very extensive (ie tests, vacinations, insurance) but at embarkment/onboard less so.
While I enjoyed the break I would not go on this ship again. The Luxury Balcony Cabin was smaller than the usual size of other ships. There was no tea or coffee etc in the cabin for the fist morning.
We were on fully exclusive, but no-one told us that the bar in the cabin was included. Service for the drinks took so long that we ordered double quantity's. The buffet and meals in general were tasteless and poor quality and we had finished our meal before our drinks came. No provision for those with a mobility problem
Brilliant no problems at all. Great from start to finish.
Having a suite in the Yacht Club is really special. Given it was our first cruise since coming out of lockdown, we were slightly apprehensive as to how things were going to go, but we need not have worried. The cleanliness of the ship was first class. The only slight disappointment was that we did not know that shore excursions meant that we were unable to be independent. Furthermore, we were not allowed to get off the coach in Doha on that excursion, which was unlike our previous visit. Value for money 4 stars in just reflected in the price of the excursions. We love having a butler!
Everything is good base on my expectations. As I heard and read a few reviews . The ship itself is beautiful and the shows are spectacular. The only downside is the food, especially in the marketplace, less options and I don't enjoy it. Maybe I was with royal Caribbean 3 times I can't help but to compare.. Main dining room was good . Much much better than marketplace. All in all we enjoyed it for the price we pay. Who am
We have sailed with MSC several times and LOVE this company. The more you cruise the more benefits you gain and we had exceptional service both express boarding, beautiful cabins with balcony. The ship was beautiful throughout and staff always went above and beyond to help in any way. We had Aura, free upgrade for spa area and we used this several times and always very quiet and relaxing in sauna, steam and jacuzzi areas. Waiters were exceptional and we truly felt special. This ship is a newer member of the MSC fleet and WE LOVE the bigger ships. Only 1,300 people post pendemic which is a fabulous time to sail so seats everywhere on the ship. Theatre is outstanding, the Butchers cut ama!ing for a nice steak and fab wine menu. The White night and 80's night were amazing and the only downside for us was no games room/library for playing cards, howerever we soon found the Skylounge and had magnificent seats sailing through the fjiords enjoying the scenery with a cocktail and we could play cards in there as so large and spacious. The Sail Away parties from each port we memorable with special music playing and very moving..you will hit the jackpot
Had the best time did a three day taster cruise to Holland and France from Southampton, ship was amazing very glam, very clean, had lots to do we particular liked water slides, high ropes and the large amount of hot tubs situated at round ship, food was greaT lots of choice and always tasty, shoes were good kids enjoyed them too being only 30 minutes doesn’t allow for kids to get bored, rooms were nice very clean and alway made up with new town each day, drinks were great, overall loved it few little grips if I was being really picky but would 100% recommend msc we have booked another cruise with them for August, they get hard time sometimes on reviews but really worth given them a go great experience great value for money. Thankyou Msc
The crew were amazing - the norwegian fjords were amazing. The excursions were a disaster. We went on a coach to then go on a boat trip around the smaller fjords. When we got there the boat had left without us! After half an hour of waiting we were told this then had to wait at least another half hour for another coach to pick us up ! We were given our money back but think we should have been compensated as the excursion the day before was a disaster too. No tv channels in the room apart from news. This was a big deal for me.
Embarkation was a breeze and the all inclusive package starts from the minute you get on board. Amazing value for money as no solo supplement. The ship is huge and beautiful and but I wonder what it would be like cruising at full occupancy - this cruise was only 30% full so no crowds. Service was really good as was the food in the included eateries. The drinks list for AI customers is the best I've seen with loads of cocktails and even champagne. English TV was a bonus. There is no library however.