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Norwegian Sun, Mediterranean

2

This was our 1st Christmas; New Year cruise away and certainly picked the wrong ship. In need of refurbishment in public areas which were often cramped. The buffet restaurant was far too small, could never find a table to sit especially at breakfast, strangest buffet set up with several congestion points. The Four Seasons waiter restaurant was ok with good service, the quality of the food was poor with cheap tough steaks and stews and a dreadful Christmas dinner. How difficult can it be to produce a traditional roast dinner ? The speciality restaurants were of course superb.
The theatre resident show team, ( with the exception of Rock with you ), were amateurish to put it mildly, luckily the guest artists saved the day with some talented artists. My two favourite bars were the Windjammer, but could hardly ever get a seat and the Spinnaker top floor karaoke bar which was always near empty and was also cold., even the waiters had coats on !! My cabin was ok and kept clean and tidy throughout. Not a good review but we enjoyed all the destinations around the Canaries and Southern Spain and didn't let the poor state of this aging ship spoil our holiday

Alan
Post Date: 10/01/2023
Score
Cruise Overall
2
Ship Overall
2
Dining
3
Service Onboard
5
Accommodation
4
Public Rooms
3
Boarding & Disembarking
5
Excursions
4
Value for Money
3
Review Images
Customer Reviews
Karla wrote a review in Oct, 2021
It was epic ! Best cruise to date
ANGELA wrote a review in Mar, 2022
We loved our all inclusive cruise on the gem , the food was amazing, the entertainment was great a soul singer and reggae band plus shows in the theatre, we loved the inside cabin plenty of space an...
Jason wrote a review in Mar, 2022
ANGELA wrote a review in May, 2022
Boarded the Gem in New York after spending 2 wonderful nights in New York , straight away we felt at home on the gem , we had an inside cabin on deck 5 , near the stairs as we never use the lifts on b...

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